急急急!!!请求高手帮我把下面这段文字翻译成英语.谢谢了!

2024-05-09 12:48:08
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回答1:

In the article, from xx company is a sales office supplies enterprises, and a door-to-door service, lower than the same products. We can see that meet customer demand; the office Rapid transfer, Low price, High quality, Is the company create value for the customer.
But in so many of the customer value, customer service quality is bad, especially the telephone service and door-to-door service. For example, telephone service often no answer for the customer, answering the part time, door-to-door service cannot be delivered the goods to customers, but the goods on the doorstep, or allow customers to receive. If I were responsible for the company's customer service, I will do better. First, staff training, let employees with customer service consciousness. Let them know the importance of meeting customer needs. Second, increase customer service hotline's answer. Third, the goods timely to customers, true door-to-door service. Fourth, to build a customer database system. When shopping at customers and customer information and records of the buying cycle, the customer advisory services. Fifth, to increase customer care, such as customer's birthday, timely records on blessing.
Facing the customer complaints and dissatisfaction need timely records and discuss research to customer satisfactory reply.