接听:Hello/Good
morning/...
自报姓名:(This
is)
...
speaking.
问对方姓名:Who's
that
speaking?
好久不见的老朋友:Hey,
it's
you!/Fancy
hearing
from
you!
寒暄:How
are
you?
回答对方问候:Fine.
Thank
you./Pretty
well.
Thanks
a
lot./Not
bad./Couldn't
be
better.
其它客套话:How
is
your
business?/How
are
things
going
on
with
you?/How
is
your
family?
转接找别人的电话:Hold
on,
please./Just
a
moment.
I
will
switch
the
line
to
him./Let
me
put
through
to
him.
别人不在:He
is
not
at
his
desk
right
now.
Could
you
leave
a
message?/Could
you
call
him
later?/Could
you
please
call
his
mobile?
感谢来电:Thanks
for
calling./Nice
to
have
your
call./Pleased
to
talk
with
you.
告别:Talk
to
you
later./Take
care./Bye
bye./See
you.
回应感谢:You
are
welcome./My
pleasure.